California Department of Consumer Affairs
Brochure Gives Tools to Help Handle Telemarketers
SACRAMENTO – The California Department of Consumer Affairs (DCA)
has created a free brochure that describes some of the current telemarketing
scams and steps you can take to avoid them. “Basic Facts About
Telemarketing” provides important tips when dealing with telemarketers,
such as never giving out bank account information to anyone who calls.
Consumers are now able to restrict the number of telemarketing calls
they receive. However, to those telemarketers looking to separate
you from your money, such restrictions mean very little.
“Laws concerning telemarketing have changed a great deal over
the past year and that’s why this brochure is so important to
consumers,” says DCA Director Charlene Zettel. “It helps
people understand the rights they have when someone calls their homes
trying to get a sale or donation.”
The brochure also outlines steps consumers can take to sign on to
the National Do Not Call Registry, which has already helped reduce
telemarketing calls to millions of homes nationwide. It includes suggestions
on how to avoid getting put on future calling lists.
“Basic Facts About Telemarketing” (www.dca.ca.gov/r_r/telemarket.htm)
is available on the California Department of Consumer Affairs Web
site at www.dca.ca.gov by clicking on “publications” and
then on telemarketing.” Consumers who do not have access to
the Internet can get a brochure by calling the DCA Consumer Information
Center at 1-800-952-5210.
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